Privacy Policy
1. Introduction
Welcome to Amesstries Ltd ("we," "our," "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding your data when you visit our website or engage with our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us.
Technical Information: IP address, browser type, device information, and cookies when you browse our website.
Business Information: Company name, business contact details, and trade inquiries for B2B transactions.
3. How We Use Your Information
We use your information for:
Processing orders and delivering products (handmade jewelry, food products, etc.).
Managing export/import documentation and international shipments.
Providing customer support and responding to inquiries.
Sending promotional updates (only with your consent).
Improving our website and services.
4. Legal Basis for Processing
We process your data based on:
Contractual necessity (to fulfill orders and agreements).
Legal compliance (e.g., tax and customs regulations for international trade).
Your consent (for marketing communications).
5. Data Sharing and International Transfer
We may share data with logistics partners (e.g., shipping carriers), payment processors, and customs authorities to facilitate international trade.
As a UK-based company with global operations, your data may be transferred outside the UK/EEA under adequate protection measures.
6. Data Security
We implement industry-standard security measures (e.g., SSL encryption, secure payment gateways) to protect your data from unauthorized access or disclosure.
7. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Object to data processing under certain circumstances.
Request data portability.
To exercise these rights, contact us at support@amesstries.com.
8. Cookies
We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to external sites (e.g., gemstone suppliers, trade platforms). We are not responsible for their privacy practices.
10. Contact Us
For privacy-related inquiries, contact:
Amesstries Ltd
Lytchett House, Freeland Park, Unit 13, Wareham Road, Lytchett Matravers, Poole, Dorset, BH16 6FA, United Kingdom
Email: support@amesstries.com
Phone: +447780014436